Recurring · Accounts
Registration Issues
Problems in sign-up, the first step for every new customer.
Founder Project · Shopify
Shopify Checkout Testing: 500+ Manual Test Cases for a Multi-Brand Beauty Store
Manual testing for a multi-brand beauty and skincare Shopify store, from sign-up and search filters to coupons, checkout and payments.
A founder project: work our founder, Muhammad Usman, led before he started SprintSynergy in 2021. The client is not named.
founder-project / beauty-storeCompleted
- Client
- Beauty and skincare e-commerce company with multiple brands, unnamed
- Platform
- Shopify store
- Role
- Our founder handled the manual testing
- Testing
- Manual, 500+ test cases
- Engagement
- About 1 year
500+Manual Test Cases
About 1 Yearof Manual Testing
Multi-BrandBeauty and Skincare on Shopify
The Result
What the Testing Covered
- 500+ manual test cases covering the whole shopping journey, from sign-up to payment.
- Five recurring kinds of bugs found in registration, emails, checkout, coupons and payments: the steps between a visitor and a paid order.
Overview
Sign-Up to Payment
Our founder handled the manual testing for an e-commerce company that sells beauty and skincare products under multiple brands. Over about a year, the work covered 500+ test cases across the Shopify store: registration and login, advanced search filters, add to cart, checkout and payments, the store's emails, plus the promotions the store runs, from coupons to sales and discounts.
The Shopping Journey, Tested
Sign-Up
Search Filters
Cart
Coupons
Checkout
Payment
Sales and Discounts
Emails
TestedTested, Recurring Bugs Found
The Problem
Promotions Change the Price
On a beauty store, promotions change the price at checkout. Coupons, sales and discounts each affect what a shopper pays, so each one has to come through correctly at checkout and payment. A code that fails or a discount that does not show means a shopper pays the wrong price or leaves the cart.
Search matters too. Shoppers narrow the range with filters, so a filter that returns the wrong products hides what they came for.
What Was Tested
The Whole Store
- Accounts: registration and login.
- Search: advanced search filters.
- Cart: adding products to the cart.
- Checkout and Payments: the checkout flow and the payment step.
- Promotions: coupons, sales and discounts.
- Emails: the emails the store sends.
How It Was Built
Test Cases for Every Step
- 500+ manual test cases, covering the shopping journey from sign-up to payment.
- Test cases for each kind of promotion: coupons, sales and discounts.
- Manual test passes across registration, login, search filters, cart, checkout and payments.
What Testing Found
The Bugs That Came Up Most Often
Recurring · Emails
Emails Not Working
The store's emails did not work as they should, so customers could miss messages they were waiting for.
Recurring · Checkout
Checkout Issues
Problems at checkout, the step where a sale is won or lost.
Recurring · Promotions
Coupons Not Working
Coupon codes did not apply as they should, so shoppers could pay the wrong price.
Recurring · Payments
Payment Issues
Problems in the payment step, after the shopper had already decided to buy.
What Was Delivered
Handed Over
- 500+ manual test cases for the store.
- Manual testing of registration, login, search filters, cart, checkout and payments.
- Testing of coupons, sales and discounts.
Questions
Frequently Asked Questions
Each coupon, sale and discount gets its own test cases, checked through the cart, checkout and payment. On this Shopify store, promotions were one of the main areas in 500+ manual test cases.
Running Promotions on Your Store?
Book a free 30-minute QA strategy call. A written QA plan follows within 48 hours.
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